DIKO Customer Cases
Hong Kong Government
Hong Kong Government Department
DIKO login users: 50
DIKO general users: 50
Group: 9 groups
Scan volume: 256,000 A4, A3, A1, A0 multi-page backlog files
Description:
Electronic non-confidential documents of large size drawings
Groups in different regions manage their files through a secure intranet
All files are properly managed and shared among team members
Insurance Company
International Insurance Company
DIKO login user: 200
DIKO general users: 500
Department: All
Scan volume: over 1,000,000 pages of backlogs, over 100,000 pages of documents per year
Description:
Electronic copies of all paper documents and product brochures
Each department manages its own files
No IT can access files but only configure system settings
Customer installed scanner to scan personnel records of insurance agent
Bank
international Bank
DIKO login user: 20
DIKO general users: 40
Department: Private Banking
Scan volume: 300,000 pages of documents per year
Description:
Electronic all application forms and related change forms
Each CS team manages its own files
Each CS can view the files of its own account
Non-governmental For-profit Qrganization
Hong Kong NGO for Profit
DIKO login user: 200
DIKO General users: 600
Department: 1 headquarters + 12 branches
Scan volume: over 1,000,000 pages of backlogs, over 100,000 pages of documents per year
Description:
Electronicization of all financial and human resources documents and product manuals
Each branch uses a file scanner to scan and manage its own files
Headquarters can access branch files but vice versa
The University
University of Science and Technology
DIKO login user: 20
DIKO general users: 50
Department: Graduate Registration Office
Scan volume: more than 100,000 pages of documents per year
Description:
Electronic application form for all students, transcripts, personal information
Integration with Java-based student record system via API
School
Middle school
DIKO login user: 5
DIKO general users: 10
Department: Student Registration
Scans: Over 200,000 pages of backlogs, over 5,000 pages of documents per year
Description:
Electronicization of all student records and test results
Only student registration office can access
Construction Company
Construction company
DIKO real-name users: 115
Department: Finance, Project, Management, Human Resources and IT
Scan volume: more than 50,000 pages of documents per year
Description:
Scan communication files with PaperCapture at reception
Finance Department uses PaperCapture to scan financial documents
All relevant departments involved in the project are sharing project files
Update employee status from HRMS every night
Supermarket
supermarket
DIKO login user: 5
DIKO general users: 10
Department: Human Resources
Scan volume: more than 50,000 pages of documents per year
Description:
Electronicize all employee records
Only HR personnel can access
Employment Center
Domestic Helper Employment Centre
DIKO login user: 10
DIKO general users: 20
Department: Employment Contract
Scan volume: over 80,000 pages of documents per year
Description:
1 headquarters + 5 branches
Electronically process all barcoded employment contracts with a multifunction printer
Use Digital Capture to split barcode files, rename scanned files and automatically archive to DIKO
Property Settlement Agency
Australian Property Settlement Agency
DIKO login user: 5
DIKO general users: 10
Scan volume: more than 1,000 pages per month
Description:
Store customer files and confidential records
Archive files to corresponding folders using QR Code
Access files from a secure internet connection anywhere in Australia
